7. User Relationships, Interest Groups and User Feedback

EDINA continued to make use of its various JISCmail lists to keep users and support staff informed of service changes, e.g. for Digimap to encourage discussion about the service between users in different institutions and disciplines. Other separate groups were contacted by email lists throughout the year with important announcements as well as to enlist volunteers for trials and early adopters to new services and projects.

We continued to receive a small number of user comments submitted via feedback forms within service interfaces. Additionally comments received at events were fed back and acted on accordingly.

Relationship with the FE Community

The services currently provided by EDINA of greatest interest to FE institutions are the Digimap Ordnance Survey Collection, Film & Sound Online, Land Life Leisure, EIG and Jorum. The number of subscribing FE institutions are given in the table below.

Table 3: Subscribing FE Institutions

Service	Number of subscribing FE Colleges	Percentage of total subscriptions	Percentage of FE colleges subscribing
Digimap OS Collection	45	30%	10%
Digimap Geology	2	5%	-
Digimap Historic	3	4%	-
EIG	63	57%	12%
Film & Sound Online	216	61%	43%
Jorum Contributor	54	56%	11%
Jorum User	270	67%	53%
Land Life Leisure	24	56%	5%

EDINA provided helpdesk facilities and training workshops for its services that are available to both FE and HE. FE institutions were notified via the RSCs whenever workshops were held in their particular areas. EDINA provided a range of promotional materials, including flyers and posters to RSCs on request. EDINA participated in RSC-organised events and contributed regularly to relevant JISC and other awareness-raising activities aimed at FE.

Jorum supports the sharing, reuse and repurposing of learning and teaching materials in the UK FE and HE sectors. Jorum itself supported two services: Jorum Contributor enabled content to be deposited for sharing with others; Jorum User provided user access to those resources. Jorum service-in-development activities in 2007/2008 included Jorum presentations at numerous RSC events and other events/workshops in which the FE sector had a key interest.