Benefits of Services
User Satisfaction Surveys
From October 2012 to January 2013, EDINA conducted user satisfaction surveys for nine of our Jisc-funded services; 1,006 people completed the surveys.
A broad range of disciplines were represented. The survey showed that our services are used by undergraduates, postgraduates and staff, including information professionals.
A large majority of the respondents found our services easy to use, saved them time and would recommend them to others. As part of the push for quality improvement, we also examined what negative feedback we could find. This exercise was very useful and will inform service development.
Survey Results
| Service | 2012/2013 | 2011/2012 | 2010/2011 |
|---|---|---|---|
| JISC MediaHub | web | ||
| SUNCAT | web | ||
| OpenURL Router | web | ||
| Digimap Ordnance Survey Collection | web | ||
| Digimap Download | |||
| Geology Digimap | web | ||
| Historic Digimap | web | ||
| Marine Digimap | web | ||
| GoGeo | web | ||
| GeoDoc | web | ||
| Unlock |
The following two documents describe the benefits, impact and contributions to learning, teaching, research and the wider society for SUNCAT and the EDINA Geo-services.
Contact us at: edina@ed.ac.uk
EDINA, Causewayside House
160 Causewayside, Edinburgh
United Kingdom EH9 1PR
EDINA is the Jisc-designated national data centre at the University of Edinburgh.
