|Title||Using social media in education, Part 2: Tools, support, and technical issues|
|Publication Type||Book Chapter|
|Year of Publication||2012|
|Book Title||IBM developerWorks|
|Keywords||social media tools|
Social media offers the potential for educators and institutions to engage with students and other stakeholders in new ways. In this article we will explore the typical functions of tools such as blogs, instant messaging, and status broadcasting platforms, and examine their use.